IDM Tech Manager

Job Description

Neustar, Inc. is a leading global information services provider driving the connected world forward with trusted, holistic identity resolution. More information is available at https://www.home.neustar .Job Requisition:R-2586 IDM Tech Manager (Open)Primary Location:HYDERABADIDM Tech ManagerDo you have what it takes to operate in the business of IT security; to be part of the solution that protects, secures, and advances, a firm s security strategies and technologies At Neustar, Identity and Access Management (IDM) professionals develop, design, deliver, and support, powerful and complex solutions that establish the firm s security strategies and technologies for the authoritative access to its enterprise systems and product.Neustar is looking for a skilled individual to work in a highly dynamic environment providing management support for IDM India team and will lead a team of architects and engineers, owning enterprise, customers, and guests identities and access. The position will report to the head of the IDM operations in the US.Heres what youll do:

• Manage the IDM India team s daily operation, ensure tasks are deliver on time and within the allotted time and resource
• Supports onboarding of applications to the Identity stack
• Acts as intermediary and facilitator to help resolve ongoing complex technical issues in the IDM area
• Act as a resource for policies, procedures and technical issues.
• Change Management reviews and approvals
• Lead efforts in reporting and documentation related to IDM activities, including reporting on defined monthly KPIs.
• Crisis Management
• Work towards identifying and closing potential security Identity gaps within the organization (SSO, IDM, AM, PAM, Cloud IAM)
• Authors SOPs as needed or directed
• Ensure business line service level agreements, service level commitments, operational level agreements are met.
• Driving process automation
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Experience coaching, mentoring, and driving high caliber employees
• Escalation for on-call support responding to incidents and incident bridges

Here s what you ll need to bring with you:

• 8-10+ years-experience in Identity and Access Management function and 3+ years in a team management role
• Bachelor s degree or better in Computer Science, Engineering or related discipline
• Prior experience with one or more of SailPoint IIQ, ForgeRock OpenAM, OpenDJ and Oracle DSEE
• Strong understanding of Enterprise Directory Architectures, SSO and Multi-Factor Authentication(MFA)
• Understanding of Identity & Access Management governance including role based access control, access request and certification
• Must have strong business acumen and ability to work with applications/product and IT teams
• Familiarity with DevOps methodologies and tools including Agile, GIT, Jenkins, JIRA, Confluence, and Splunk
• Strong knowledge in application on-boarding, access certifications and entitlement management
• CISSP, CISM, CISA, OSCP, vendor certifications and/or other related certifications, a plus
• Experience driving and presenting root cause analysis and error correction from operational events to senior management
• Experience representing your team/technical area to peers, and senior leadership
• Strong interpersonal skills at all levels of management and ability to motivate employees/teams to apply skills and techniques to solve dynamic problems; excellent teamwork skills
• Ability to weigh various suggested technical solutions against the original business needs and choose the most cost-effective solution
• Possesses excellent written and verbal communication skills, and strong project management skills
• Self-driven, detail oriented, excellent analytical skills, a strong team player who works well with immediate and extended team, and consistently puts the team above oneself
• Strong desire to innovate, ability to multitask, sense of ownership, and urgency.
• Ability to work well under pressure with minimal supervision and keep up with a fast-moving environment via effective prioritization and time management.

Physical and Other Requirements:

• Travel to U.S. based offices as needed.
• Experience dealing with internal customers during problem resolution and operating efficiently under pressure.
• English language proficiency

Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes.DIVERSITYDiversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure. Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected. Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage. The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.EOE of Minorities/Females/Vets/Disability Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.,

Keyskills :
nteractive creative direction root cause team management identity access management strong business acumen root cause analysis access control service level