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International Chat & Voice Process

0.00 to 4.00 Years   Hyderabad   28 Aug, 2023
Intouch CX
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care ExecutiveCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings From IntouchCX!We are hiring for International Semi - Voice and Non Voice SupportYou can reach out to the below HR for further information about the jobContact Person:B RAM PRAKASHMobile:hidden_mobileAbout - IntouchCXIntouchCx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.About the Job We are looking for a self-motivated individual with excellent customer service skills to join our team!. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers.As a Customer Service Associate - Non-Voice, You WillProvide support and resolve technical issues via email and other electronic communicationsBuild credibility and trust with the customer by empathizing with their problem in words,proactively understanding their needs and responding promptly to resolve their issue.Apply advanced troubleshooting techniques to provide unique solutions to the customer & individual needsFreshers are eligibleLeverage your experience to provide feedback to the team on how to improve our servicesDrive customer communication during critical events.As a Customer Service Associate - Semi-Voice, You HaveFluency in written EnglishExcellent oral communication skillsExcellent team player with experience and passion for gamingStrong multi-tasking skillsStrong analytical and troubleshooting skillsThe enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis.Benefits of working as a Customer Service - Non-Voice:An attractive compensation package with performance-based incentivesIncredible learning and growth opportunitiesOutstanding rewards and recognition program & employee engagement activitiesTransport while working on-siteMedical InsuranceIf youre interested in this position, please revert me back with your resume or else you can contact me on the mentioned number above.

Keyskills :
international bpocustomer serviceinternational voice processbpochat process

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