International Non voice process

0.00 to 4.00 Years Hyderabad 29 Sep, 2023

Job Location	Hyderabad
Education	Not Mentioned
Salary	< Rs 50,000 - 3.0 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (International)Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Roles & ResponsibilitiesSupport throughChat Respond to customer complaints in a professional manner;attempt to resolve complaints successfully in accordance with established guidelinePrevious customer support experience -Ability to build rapport with the customer Ability to overcome objections and ask for the businessKey Skills: -Preferred candidates with understanding on eCommerce websites -Knowledge of CSAT & DSAT -Should possess effective written communication skills and comprehension skills -Excellent Typing Speed: (At least 30 wpm) -Excellent interpersonal, intrapersonal skills, team player Eligibility Criteria: -Undergraduate & above (No backlogs & Not pursuing any regular studies) -Minimum 6 monthsworkexperience into Customer Service -Immediate joiners are preferred -Willing toworkin Night Shifts/ Late Night Shifts If interested pleasereachouttoContact Person: SoniContact Number: hidden_mobileTimings:11 AM-4PM

Keyskills :
customer serviceinternational bpo

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Job Description

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