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International Technical Support Voice Process

0.00 to 2.00 Years   Hyderabad   13 Dec, 2022
Sykes Business Services of India Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Greetings of the Day!We have huge openings for International Technical Support Voice Process.Required Skills:
    • Any Graduate having excellent communication (verbal) skills are eligible.
    • Should be good at customer handling skills.
    • Should have great interpersonal skills.
    • Freshers or experienced both are eligible.
    • Should be flexible to work inrotational /night shifts.
    • Experience: 0 to 2 years.
    • Working days: 5 working days / 2 rotational week off.
    • Free transport provided 2 ways commute (under 30kms).
    Preferred Skills:
    • Good technical knowledge in order to support customer specific to Internet Service Provider and Customer support
    • Knowledge of customer service principles and practices.
    • PC literacy, especially usage of Microsoft Office package.
    • BPO Industry Knowledge preferred.
    • Strength in communication, teamwork, processes and customer orientation, especially friendly and kind behavior on the phone.
    Rounds of Interview.
    1. HR
    2. Online Assessment
    3. Voice Assessment
    4. Technical Test
    5. Operations Round of Interview.
    Interview Locations: NSL Arena Survey No-1, Plot No. 6 NSL SEZ Arena, Uppal - Ramanthapur Rd, Satyanarayana Swamy Nagar, IDA Uppal, Uppal, Hyderabad, Telangana 500039Cyber Pearl Cyber Pearl, B Block,Unit II, 2nd Floor, HITEC City, Madhapur, Telangana 500082

Keyskills :
technical supportvoice processinbound

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