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International Voice Process

Fresher   Hyderabad   28 Dec, 2025
3G HR Services
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from3GHR Services!We are Hiring for International Voice Process positionRole:International Voice Process (Technical Support)Experience:0-1 YearsSalary:Fresher-Upto 2.8 LPAExperience-Upto 4.0 LPAQualification:UG /GLocation:Uppal, HYDWorking Days:4 Days a week3*3 ShiftsShifts:Night shifts with 2-WAY CABTechnical Support Representative JD:
    • To provide best in class Technical support to customers over Phone.
    • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
    • Follow standard operating procedures & escalate to internal teams for quicker resolution.
    • Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
    • Documenting all troubleshooting performed on the call
    Desired Candidate Profile:
    • Basic networking skills
    • Ability to work under pressure with high attention to detail
    • Excellent communication and interpersonal skills
    • Flexibility to work rotational shifts
    Contact:Nameera HR- hidden_mobileAkshitha HR - hidden_mobilePradyuti HR- hidden_mobileMail id: hidden_email(kindly share your resume)

Keyskills :
uk processinternationaltechnical supportus processvoice processcustomer supportinternational voice process

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