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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other SoftwareStatistics / Analytics |
EmploymentType | Full-time |
.Provide monitoring and application support for Global Data Warehouse ecosystem at DellAnalyze and resolve BI/BIG DATA application failures issues for global Dell business users and Dell vendors Exposure to any of the ETL tools preferably Informtica, Control M Be the application owner, regularly communicate the status of the Application & Platform services related failure and/or any issues through appropriate communication channel Resolve all incidents, tasks and service request within SLA targets Focus on Incident reduction through identifying/fixing recurring issues working with Dev/Engg Diagnose, prioritize and escalate and follow up on issues where applicable During crisis conditions, willing to act in the role of problem facilitator to drive cross functional efforts of various teams toward issue resolution 100% compliant to all the procedures and processes Ensure proper handoffs of issues during shift changeEssential Requirements Overall 2 years+ experience in Data Warehousing area with excellent communication and analytical skills. At least 2-year experience in supporting Informatica Support in 24x7 environment. RDBMS knowledge (preferably in Oracle) Exposure to any of the scheduling tools preferably Control M or Run Deck. Experience in supporting Unix/Linux environment, and knowledge on basic commands Excellent communication skills (oral and written) A team player with ability to work in a team and as individual contributor with minimum supervision,
Keyskills :
subjectmatterexpertscontrolmitoperationsbonusprogramsdatawarehousingschedulingtoolsserviceoperationsqualemploymentopptunitymedicalhist