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JC Home Delivery Lead

3.00 to 6.00 Years   Hyderabad   31 Dec, 2024
Jio Platforms Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 4.0 - 5 Lakh/Yr
IndustryTelecom / ISP
Functional AreaSales Support / MISSales / BD
EmploymentTypeFull-time

Job Description

    Roles & Responsibilities:1. Responsible for Jio Home Delivery (JHD) in JC Operation,2. Manage and supervise various outbound channels to ensure high service levels for JHD customers3. Recruit, train & deploy outbound direct sales agents in JC area as per the given target,4. Monitor refresher training on JHD process and product knowledge to agents5. Drive Lead Acceptance & Lead Delivery on day to today basis6. Ensure JC Level Master Configurations on JHD platform - Agents, Stores, PIN Codes, Products7. JC territory planning to ensure 100% manning coverage8. Supervise and manage General Trade & Own Store promoters (xDSS) for Home Delivery9. Propose improvements to ensure augmented customer experience,10. Monitor and gather competition/industry plan, initiatives, policies and best practices.Key Skills:1. Knowledge of managing , supervising direct sales teams of min 8-10 people2. Knowledge of product and market corporate sale3. Knowledge of Direct Sales Practices4. Team Recruitment Skills5. Target orientation6. Customer focusInterested Candidates can share their updated CV to the below mentioned whatsapp numberM.THILAK- hidden_mobileor send email tothilak1.m@ril.com

Keyskills :
customer retentionb2b salesteam handlingb2c sales

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