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Mainframe Operations Specialist

6.00 to 8.00 Years   Hyderabad   17 Sep, 2019
IBM India Pvt Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

Who you are As Computer Operator - Mainframe Batch Operations Specialist, you are responsible for monitoring, controlling and operating complex computer systems, networks, applications, Batch management. and/or Mainframe system in a multi-vendor environment. What will you do

  • Responsible for computer operations environment - operating systems, application systems, terminology, infrastructures, languages, libraries, tools, processes, and procedures
  • Monitor and manage critical path processing for all systems in a multi-system environment
  • Provide first-level problem diagnosis and resolution using solving procedures to resolve moderately complex problems; they recognize a wide variety of problem conditions and may recognize the customer-base impact and severity of those conditions
  • Identify the need for, document, and update department procedures with approval from the manager
  • Provide technical support to customers, resolving moderately complex issues/inquiries regarding systems, applications, and data
  • Analyzing first level problems as per the service agreements, resolving and routing as appropriate, supporting the Systems Management Processes specific to their client requirements, performing I/O (tape and print) duties where appropriate
We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy. We want people with the ability to learn; who are ready to put good ideas into action We wish you great success in your career and encourage you to bring your best self to work with IBM. Culture IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. Please Beware. Of misleading advertisements and fraudsters issuing Offer Letters, on behalf of IBM in exchange for a fee. We recommend you to Stay Alert. Read more here http://ibm.co/2fwBkyK . To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format: XYZ@in.ibm.com. Required Technical and Professional Expertise
  • Minimum 6+ years of experience in executing mainframe batch jobs utilizing the ESP scheduling application
  • Ability to utilize MVS and JES2 commands to display jobs, queues, lines, and interact with attached hardware/peripherals
  • Experience in monitor and update dashboards with an understanding of service level agreements and critical issue
  • Demonstrated experience with JCL and restarting failed batch jobs
  • Willingness to work in 24/7 shift environment (including nights, weekends and holidays)
Preferred Technical and Professional Expertise
  • Demonstrable experience in tools like Netview, Control-M, OPS/TWS, CA7, Zeke
  • Demonstrated ability in MF skills: z/OS (OS/390) related operation Skill (JES2, VTAM,etc), CICS/ IMS/DB2 zHMC
  • Working Knowledge in assembling a SWAT team of technical support people (other levels of support, across platforms as required)
  • Experience in Driving restoration plans along with contributing to the outage review or RCA process as required
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications
,

Keyskills :
sales reporting lobaldelivery customerservice customerrelations servicelevel timemanagement itservices audiomastering designthinking creativedesign managedservices supportservices

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