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Manager Contact Center Management

6.00 to 10.00 Years   Hyderabad   27 Feb, 2020
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

  • Responsible for handling teams in an operations of an integrated (calls/emails/complaints) contact center for enterprise wireline products for Priority customers
  • Handling and delivering of the contact center telecom projects.
  • Responsible for planning & execution of the day to day operational parameters.
, Desired Profile
  • Minimum 6+ years experience, out of which 3+ years in a supervisory level with experience in customer contact center and complaint management.
  • Experience in handling enterprise wireline products.

Keyskills :
management operations lanning wireline enterprise contactcenter customercontact complaintmanagement

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