Manager III - Business Analyst, Brand Protection Business Operations

Job Description

Job summaryHave you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online What kinds of processes and systems would you build to maximize customer satisfaction Amazons Brand Protection (BP) program seeks to help brands protect their intellectual property on Amazon and as a result, deliver accurate and trustworthy experiences to customers. Our WW Brand Protection programs build trust with brands by accurately representing and completely protecting their brand. We strive to be the most trusted thought leader in the space and ensure that public perception mirrors the trustworthy experience we deliver.BPBO, is looking for a Manager of Business Analysts to help build/enhance the Global Analytics programs for millions of Customers and Sellers. The ideal candidate works effectively in a cross-functional environment and is comfortable communicating with both technical and business stakeholders. This person uses data to guide decision-making, has strong business judgement, and can think creatively about new opportunities.Key job responsibilitiesKey responsibilities of this position include: Hire, manage, and coach a team of Business Analysts and Business Intelligence Engineers. Strong leadership, vision and passion to build and drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting. Drive the design, development and implementation of our Operations analytics to provide stakeholders with structured access to data. Champion proper adoption of self-service analytic tools and reporting environments. Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that monitor and to drive key business decisions.About the teamBPBO Vision: Our vision is to be the center of excellence for Brand Protection services that delivers best-in-class solutions to our stakeholders to build the most trustworthy marketplace in the world. We achieve this by leveraging technological tools, automated algorithms and analytics that are focused on operational excellence.BPBO Mission:Our mission is to provide a suite of brand protection services and technological solutions that enables our business partners to build and sustain an infringement free marketplace., Bachelor s degree in Finance, Business, Technology, or a similar discipline with analytical bias 6+ years of relevant work experience as a business analyst, financial analyst, or similar position requiring analysis 4+ years of experience using data driven analytics to support business decisions 4+ years of experience managing a team of analysts or similar technical positions Advanced proficiency with Microsoft Office (Word, Excel, and PowerPoint) Experience with business intelligence and data visualization and reporting tools (e.g. Tableau, Quicksight) Experience creating presentations and documentation Experience distilling problem definitions, models, and constraints from informal business requirements Experience communicating and presenting to leadership or internal stakeholders Experience interpreting and communicating analytics Experience performing root cause analysis to uncover issues using data and reports Master s degree in Finance, Business, Technology, or a similar discipline with analytical bias 2+ years of experience with Tableau Desktop and Tableau Server 3+ years of experience writing SQL Experience developing custom SQL to pull data to derive insights to be used to influence business decisions Experience building custom reports and analytics to support the direction of the business Experience providing recommendations based on results of analysis performed

Keyskills :
functionalbusiness requirementsdata visualizationdocumentationcustomer relationsrequirements