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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other SoftwareSales / BD |
| EmploymentType | Full-time |
Manager , ITAM Content Service | 24129Engineering , Infrastructure and Operations Hyderabad , IndiaDescriptionAt ServiceNow , we are equal parts dreamers and doers , leaders and partners. We believe in the power of the individual to achieve amazing things , and we work as a team to get it done whatever it is. Above all , we re driven by a desire to build products and a company that will change the world.We are seeking an exceptional , passionate and self - driven IT Asset Management Content Curation Manager in the rapidly growing IT Asset Management group to build world class Software and Hardware Asset Management Content in the ITAM domain.The SW and HW Asset Management Content is an integral part of our Hardware / Software Asset Management product and plays a key role in the success of customers using our product. Our ITAM SW / HW product and its content help our customers audit their software usage and ensure audit compliance. Our content team research & curate of hardware and software across thousands of publishers in the planet.As a Manager , ITAM Content Service , your responsibility will include:You will manage ITAM Content curators and specialists of various experiences (Content refers to the Asset Management libraries and rules curated for use by the ITAM Software)You will be highly research oriented and be hands - on to research & create various ITAM related content , as well as train & mentor the reporting staff on the work allocations related to ITAM Content curationProject Manage a high - performance scrum team delivering ITAM Content for every release , as well as support customers with daily targets on content curation , in a collaborative environment operating out of our location at HyderabadWork with our customers and support them by providing required ITAM Content (or corrections) , as and when required by themProgram manage various activities within the ITAM content domainCo - work with teams on the other geographical locations (including our HQ in the US) and be flexible working with various time - zonesWork with our Product Management , development and QA teams towards defining the right ITAM content for our ITAM customersWork as the Customer escalation POC for the teamLead by example , act as a mentor , and guide team members to higher levels of excellenceBe ready to take aggressive challenges and adopt to our fast pace environment and be highly quality oriented in the delivery of your and your team s workSkills / Experience / Educational requirementsBE or MCA / MBA12+ years of relevant experience including 3+ years of management experience from a reputed corporateStrong experience in working with junior / young employeesExperience in Quality Assurance activitiesExperience in scripting , analytics will be a plusHands - on experience in ITAM (SW asset management / HW asset management) is importantExperience in one or more ITAM Tools (including ServiceNow SAM or HW AM) would be a big plusProject management skills including PMO activities for driving internal projects,
Keyskills :
itassetmanagement softwareassetmanagement assetmanagement contentcuration quality qualityassurance managementskills projectmanagement productmanagement customerescalation ented collab ativeenvironment