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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD,General / Other Software |
| EmploymentType | Full-time |
MANAGER - SERVICE DELIVERYApply nowPublish Date: Oct 12, 2021Location: Hyderabad, Andhra Pradesh, IN-IndiaCompany: AtosSingle accountable delivery orchestrator and leader for integrated services delivered to your clientEnsure discipline to drive success in the 4 Service Delivery Management principles - Client Service Quality, Compliance & Security, Profitability Management, Capabilities BuildingActively lead the Daily Service Review (DSR)Active profitability management to ensure cost and margin are in line with IBC (Initial Business Case) and budget/forecastSupport & execute MBR (Monthly Business Review)Proactive management of operational and contractual risksAccountable for achievement of SLAs (Service Level Agreement)Create a culture of pro-active problem management, continuous improvement, industrialization and automationClosely interlock with Client Delivery Executive and Client Partner to support client relationship management, fertilization and business growth,
Keyskills :
service delivery managementdelivery managementclient relationshipclient relationship managementservice qualityclient deliverycontinuous improvementservice deliveryproblem management