Managing Principal Consultant

Job Description

*An entry-level management position responsible for providing quality work products on customer engagements while managing a small team of consultants. Has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family.Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. Effectively consults with management of customer organizations. Participates in business development activities. Ensure that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Responsible for operational metrics and overall business results for area of responsibility. Provides coaching, guidance and feedback to develop skills of team members. Typically manages individual contributors. Demonstrates multiple business process expertise within one product family or technology solutions architect and design expertise for one technology product and understand cross stack impacts.6-8 years of experience relevant to this position including 3-4 years consulting experience and 1 year of engagement/team leadership experience. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed., HSGBU Consulting Practice Manager The Oracle Health Sciences Global Business Unit (HSGBU) is a specialized business unit focused solely on the software and service needs of the health sciences industry. By delivering software solutions aimed at adding value to Healthcare and life science organizations the HSGBU has opportunity to be at the forefront of enabling better patient outcomes within the industry.This management position provides consistent high quality and innovative solution leadership with industry-wide impact responsible for guiding the successful implementation of an integrated business solution ensuring high quality and timely delivery within budget to customer satisfaction.The individual will be responsible for the managing of high quality delivery customer engagement work products and solutions in the implementation of InForm suite for cloud and on-premise projects in addition to managing a team of application developers and testers.The Consulting Practice Manager responsibilities are toEstablish Delivery ProcessesA key part of the role is to establish and refine delivery processes. The goal of streamlining these processes and procedures is to ensure that each customer gets the same great experience from the initial stage.KPIs and metricsEnable and Empower TeamImplement team goals or objectivesSupervise, train or guide team membersMediate any interpersonal issuesInspire and motivate team membersProvide effective feedback reguralyManage remote teamsUtilize technology effectivelyBe knowledgeable about each team members job role.Manage Customer ExpectationsThis role involves assessing customer feedback and improving procedures accordingly to ensure that great customer service is provided at all times.Create Cost-Effective SystemsThis role should ensure that processes are efficient and cost-effective. Aim to find ways to reduce costs without affecting the overall customer experience, such as by removing unnecessary steps in the process or bringing in automation.Build PartnershipsService delivery manager is responsible for building partnerships and liaising with different teams and when issues arise, develop solutions collaboratively. Building network and working collaboratively is a key requirementSkillsBe self motivated, customer oriented ,trustworthy and efficientHave prior managerial experience with excellent interpersonal skills and effective time and project management skillsBe able to make responsible and effective decisions, be able to work on own initiative,Communicate efficiently both written and verballyBe able to meet targets and handle a high pressure environmentBe able to lead and manage teamsThe individual will also need to analyze business needs to help ensure Oracle s solution meets the customer s objectives by combining industry best practices and product knowledge.Effectively apply Oracle s methodologies and policies while adhering to contractual obligations, minimizing Oracle s risk and exposure.Professionally influence -frequently operating at the leading edge of technology.Recommend and justify enhancements to Oracle products to meet complex customer needs.Exercise creativity and independent judgment in identifying and resolving major issues and risks impacting project success.Act as thought leader and trusted advisor, effectively influencing decisions at the leadership level of customer organizations.Ensure customer deliverables are acceptable, and work closely with stakeholdersEnable business development efforts by providing subject matter expertise..QualificationsThe Individual should have-Bachelor s degree in a relevant field or equivalent experience.10+ years of experience relevant to this position including at least 5 years of Clinical domain experienceDemonstrate knowledge of Cloud technology and servicesStrong Experience and demonstrated understanding of computer systems and software application implementation including knowledge of SDLC.Experience of Software upgrade and/or migration processesDemonstrate knowledge of clinical research industry and practices and ICH/GCP RegulationsPossess strong communication skills to deal with internal stakeholders, customers, and vendors.Product, technology or industry expertise relevant to Electronic Data Capture or any clinical product is mandatory.Proven track record of meeting project timeliness/deliverables and attention to detail, process, deadlines and quality results.Possess strong organizational skills, with a track record of managing multiple tasks effectively.Willing to travel 20% - 25%

Keyskills :
projectmanagement solutiondesign graduatelevel softwaresolutions consulting highpressure managementskills compliance peoplemanagement electronicdatacapture highpressureenvironment tatementsofworksow