NetApp SAN Administrator

Job Description

Your Role and Responsibilities You and IBM India IBMs Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever. We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award Best Employer of People with Disabilities and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace We advocate for fairness and equality as everyone is, and always has been, welcome at IBM. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry. Business Unit Introduction Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services. Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation. Who you are

• As Subject Matter Expert for Netapp-SAN, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters
• You Responsible to design, implement, and maintain NetApp, Panzura, Komprise and ICOS (IBM Cloud Object Storage) platform to provide highly scalable, reliable, secured, highly available, fully optimized storage solution

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here. What will you do

• Manage, maintain, and support of data storage solutions for NetApp, ICOS, Panzura & Komprise
• Find opportunity for performance improvement while providing multi-level technical support in defining, developing and evaluating storage products to meet client needs
• Support these activities by diagnosing, reproducing and fixing software and hardware issues
• Provide recommendations to improve the storage infrastructure and address/lead critical issues and analysis
• Utilize monitoring tools to carry out performance analysis and capacity management
• Remediate storage performance related issues dedicatedly
• Work with application and infra teams to ensure the appropriate storage level provisioning is maintained. Monitors server/storage infrastructure and any processes related to these systems
• Fix and resolve problems identified by system administrators or through monitoring software. Investigate, identifie and document proposals that will improve application recoverability

Required Technical and Professional Expertise

• Minimum 7+ years of experience in Netapps SAN Admin environment
• Experience in design of Storage System with focus on reliability, scalability, speed, flexible architecture for block, file and object storage
• Expertise in layered storage solution catering for variety of requirements (Fast and expensive to slow and cheap) designed for complete life cycle of storage support
• Ability to optimize archiving and backup strategy while fixing issues before they impact the stability and resiliency of storage infrastructure

Preferred Technical and Professional Expertise

• Proficient in working with high availability environment along with alignment to process (ITIL)
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

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Keyskills :
brocadestorage environmentswitches root cause analysisbusiness impact analysis life cycleroot cause