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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software,Network / System Administration |
EmploymentType | Full-time |
Configuring and troubleshooting the IP soft phones, IP OneXAgent and IP One X Communicator.Creation of IP and SIP phone extensions and troubleshootingCall center issue analysis and providing resolution on it to the customer.Admin and Maintenance of HP & DELL Servers and media gateways like G650, G450,430.Configuration of Analog boards, Digital board IP Phones.Installation of DS1 board and configuration of DS1 board.Changing the route for call flow as per customer requirementConfiguring Network Regions, VDN, Vector programming for the customer requirement to route the call.Manage day-to-day client and internal service requests and documented all services performedMandatorySkills: In-depth knowledge of VOIP protocols H.323 and SIP (Architecture, Signaling and call flow).Administration and Maintenance of Avaya Aura core componentsInstallation, configuration and maintenance of Session Border Controller,Avaya Aura CM, Session Manager, System Manager.Troubleshooting experience on CM,SM, System managers etc.Knowledge on IPSI, CLAN, MEDPRO and Media Gateways.Create VDN, Vector, Hunt groups, Different types of call routing using Partition/route tablesAnalyzing PCAP on Wireshark for Troubleshooting.Experience: 3 - 8yrs Qualification: Technical GraduateEmploymentType: Regular - Full Time For any additional information, please write to write an email to shankar.tuniki@altran.com ,
Keyskills :
troubleshootingswitchesroutersnetworkingsession border controllercall flowavaya auracall routingmedia gatewaysvector programmingsipvoipaurag450ciscocall center