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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Provide 24 hour Network Health surveillance and alarm reporting utilizing network monitoring and surveillance software. Manage service desk requests and coordinate support with IT infrastructure teams. Perform standardized maintenance and administrative functions related to IT infrastructure systems. Ability to follow NOC instructions and processes as well as contribute to the objectives of Network Operations Center. As this individual often represents the internal and external customers and colleagues professionalism is a must. Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner. As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times. Critical thinking is essential in fast paced environment of NOC. Need to be extrapolated from one situation to another in handling the Issues,
Keyskills :
servicedesk microsoftexcel itinfrastructure interpersonalskills noc linux windows tronginterpersonalskills criticalthinking netw kmonit ing netw koperations windowstroubleshooting it excel email rep tin