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Openings For Spanish IT Helpdesk - Tech M - Immediate Joiner - HYD

2.00 to 6.00 Years   Hyderabad   18 Apr, 2022
Navayuga Consultancy Service
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.5 - 7 Lakh/Yr
IndustryManufacturing
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job description: -
    • Provides L1/ L1.5 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. A
    • ctivities include recognition, research, isolation, resolution, and follow-up steps.
    • Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
    • Knowledge of troubleshooting Windows XP, Win 7/8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills Basice Qualifications - Qualification: Graduate - Good hold on Spanish language (Writing+ Speaking) - Must be B2 level certified in Spanish language - At least 6 Months plus years of experience in a technical support role. - Good Communication Skills. - Rotational shifts (24*7). - Basic Technical TS skills.
    ,

Keyskills :
ms officewindows xppc hardwareenglish languagetechnical supportcustomer handlinginternet explorercorporate liaisonwincotsbasicactingwindowswritingenglishhardware

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