Operations and Payroll, Senior Associate

Job Description

The Operations and Payroll, Senior Associate is within GHR Admin team and will be part of the Global HR Service Delivery team. As a Team Member of GHR Admin team, this Senior Associate would be responsible to provide assistance in service delivery of APAC Benefits Admin activities, India GHR Admin activities, download and work on various Workday reports for all the BAU activities, provide necessary support in completion of activities as per GHR Admin tracker.Why this role is important to usThe team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.What you will be responsible forAs a Senior Associate you will Support Tier-3 queries for India & APAC countries and ensure to resolve all the tickets within SLA timelines Ensure SLA / KPI s are met for all the BAU activities mentioned in the GHR Admin tracker for APAC countries. Provide timely support to the queries received through group mailboxes (Seasiapayroll, Payrollaustralia & GHR Admin-India Operations) Data support, validation, coordination and tracking of invoice payment process for APAC countries Maintain quality of service and ensure data confidentiality Ensure maker checker process for all the BAU activitiesWhat we value These skills will help you succeed in this role Proficient in Microsoft Word and Excel and capacity to learn new technology / systems Excellent written and oral communication skills Ability to multitask, ensure accuracy and execute against pre-determined timelines Team oriented with strong verbal, written and interpersonal communication skills Professionalism, dependability, and trustworthiness Establish and maintain effective and cooperative working relationships with Internal teamsEducation & Preferred Qualifications Any graduate/ HR graduate with 3 to 5 years of experience in HR service delivery.Additional requirements Knowledge of India Statutory Compliance and APAC Benefits will be considered a plus Adhere to company policies and guidelinesAbout State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we re making our mark on the financial services industry. For more than two centuries, we ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers,

Keyskills :
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