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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
When you join VerizonVerizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward and you can too. Dream it. Build it. Do it here.What you ll be doing.The prepaid CRM team is a part of the Prepaid Marketing Team within Verizon s Consumer business unit. Our mission is to reduce churn, provide insights that facilitate easy, personalized interactions between Verizon and it s customers and increase customer engagement. Our North Star is the customer experience. As part of the Verizon prepaid marketing team you will be responsible for supporting the program management of service offer propositions, experience enhancements and decisioning capabilities evolution to ensure our programs stay on track for delivery.The Prepaid Pega Solution Architect will support our decisioning practice as a Pega Capability promoter and Decision Logic Project Shepherd. The role will partner closely with Prepaid CRM team, Business Intelligence, and GTS to find optimization opportunities, develop use cases, and orchestrate logic design, development and unit testing, logic troubleshooting and guide decision logic projects to completion.
Keyskills :
javadeliverycustomer relationssalesenvironmentuse casesunit testinglogic designprogram managementtechnical leadershipbusiness intelligencebusiness communicationoptimization strategies