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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Qualifications: Looking for a resource from Application Support background with a good techno-functional knowledge about any enterprise domain. (eCommerce, Communication/ Media & Broadcasting domain will be preferred) . 2 years of development, operations, system administration, in large enterprise environments. Testing experience will be and added advantage. An undergraduate degree or equivalent experience (information systems, computer science or other IT related major preferred) Good understanding of ITIL/ Six Sigma process and ITIL certification will be an added advantage. Past experience in supporting business critical applications from an Operations perspectiveStrong written/ verbal communication skills. An aptitude for technical writing & the ability to quickly distill technical jargon into clear & concise executive communications is a mustThe candidate must be skilled in troubleshooting and problem-solving. A strong analytical background is requiredThis position demands the ability to think creatively to quickly identify downstream impacts & workarounds to issues affecting business processes. A broad technical background is an advantageExcellent communication skills are must,
Keyskills :
incidentmanagement sla basis businessrules sixsigma computerscience technicalwriting communicationskills ctivedirect largeenterprise technofunctional applicationsupp verbalcommunication systemadm