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Process Associate

1.00 to 3.00 Years   Hyderabad   24 Jun, 2019
Confidential
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

Greetings from A & J!!*

  • Qualification: Any Graduate(Must have a College Degree)
  • Experience: 1yr Plus; BPO or AR-Calling or Process Associate experience a plus.
  • Salary: 3.0 3.6 LPA
  • Work hours:US Eastern Times - 8am to 5pm; Indian Standard Times - 6pm to 3am.
Roles & Responsibilities:
  • Fluency in Spoken English - Ability to communicate boldly & clearly over the phone with various business clients in the United States. (Having a US Accent is necessary).
  • Good Written and Verbal Communication skills - Capability to read & write English with minimum difficulty in pronouncing, spelling or understanding the words.
  • Effective Listening Skills - Understanding what is being said over the phone clearly & capturing relevant info into the computer system. (Understanding US Accent is necessary)
  • Basic Computer & Internet Usage Skills - Previous experience & knowledge of Computer & Internet usage.
  • Self Motivational Abilities - Should be able to work with commitment & conviction with minimum supervision.
  • Good Interpersonal & Team Player Skills - Must be able to cooperate & interact well with colleagues & other people in the team.
  • Good Work Ethics - Should be punctual, dependable, honest & confidential with work related matters.

Keyskills :
qualitysalessapinsuranceelationscustomer

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