Process Associate - OTC (Collections)

0.00 to 4.00 Years Hyderabad 20 Feb, 2023

Job Location	Hyderabad
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement

Under graduate / Any Graduate
Freshers are eligible
Strong Communication Skills (verbal and written)

Good customer handling skills
Good communications skills
High Energy level

Keyskills :
customer relationsinsurancesalescustomer focus

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Process Associate - OTC (Collections)

Job Description

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