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Process Associate Transaction

2.00 to 4.00 Years   Hyderabad   11 Sep, 2019
Headstrong
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Inviting applications for the role of Process Associate, Transaction Responsibilities:

  • Transaction processing according to standard work & SOP
  • Prioritize transactions according to documented guidelines to meet SLA
  • Plans and prioritizes tasks and work responsibilities to achieve objectives
  • Comprehending and responding to customer inquiries. Identify, research, and tackle the issues
  • Assist with/perform other team tasks as required.
  • Ability to accurately interpret and compile information from a variety of sources and systems
  • Ensure that turnaround time and quality of the work meets Company service standards
  • Balance own work in process and support team efforts to ensure that individual, team goals are met.
  • Maintain key records like working files, email for reference and audit purpose
Qualifications:
  • Graduation in any stream except Technical Graduation & Law
Essential skills:
  • Excellent Interpersonal skills
  • Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
  • Displays energy and enthusiasm in approaching the job
  • Must be able to work under pressure and meet deadlines, while maintaining a positive personality and providing outstanding customer service
  • Ready to work on stretched working hours
  • Ability to independently work well with internal and external customers
  • Customer service focus
  • Basic Computer knowledge & MS Office along with typing speed of 40 words/minute
  • Insurance knowledge, specifically P&C insurance preferably
,

Keyskills :
customerrelations insurance quality sales sap highanalyticalskills msoffice typingspeed customerfocus customerservice equipmentsupply iversityinclusion standardw pcinsurance

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