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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Finance / Accounts / Tax |
| EmploymentType | Full-time |
PD, CollectionsIf youre a working professional in OTC domain who have worked on SAP ERP- preferably in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions, were looking forward to interact and discuss this opportunity with you.You shall be responsible for collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.Responsible to respond to email /phone queries related to disputed invoiceResearch and analyze the disputes/deductions in ERPFollow-up with various departments to get supporting documents/ info for dispute/deductions resolutionFind opportunities and recommend solutions for process and automation improvementsDaily reporting of individual portfolios to track and monitor the past duesYou should implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impactYou are a phenomenal teammate to process any adhoc request in a timely manner.Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and expertlyCall out problems to senior staff members and or management as appropriate.Qualifications we seek in you!Minimum qualificationsGraduation in any streamYour are excellent in interpersonal skillsYou have Meaningful work experiencePreferred QualificationsPrior collections management experience shall be an added advantage,
Keyskills :
sap accounts accounting customerrelations basis posting followingup customerfocus customerservice resolvingissues socialnetworking serviceautomation iversityinclusion