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Process Developer Content Review

2.00 to 4.00 Years   Hyderabad   19 Sep, 2019
Headstrong
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Are you the one we are looking for We are inviting applications for the role of PD, Content Review We re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities

  • Review content and provide resolution based on prescribed guidelines
  • Provide resolution to maintain standards of quality
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
Qualifications we seek in you Minimum qualifications
  • Any Graduate (PG an added advantage)
  • Relevant experience
Preferred qualifications
  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Must be able to work on a flexible schedule (including weekend shift work)
,

Keyskills :
sap accounts accounting customerrelations customerfocus problemsolving customerservice customercentric flexibleschedule intellectuallycurious ocialnetw king

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