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Process Trainer Inbound Customer Support Voice

1.00 to 4.00 Years   Hyderabad   09 Feb, 2021
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical / Process Training
EmploymentTypeFull-time

Job Description

We are hiring for process TrainerJob Description -Location - HydrabadSalary - 30 k to 35 kProfile - Process TrainerFixed Day ShiftRoles amd Responsibility-Captured current-state processes for executive support activities.Held user-acceptance facilitated sessions for specific Systems areasDeveloped and delivered process overview classroom training.Identified performance measures for course evaluations.Tracked work in Primavera.Applied strategies from ADDIE instructional design.Created Web Based Training (WBT) training for same (e-learning & instructor-led).Developed and delivered leadership education (Process Fundamentals) and tool training (Process Management Training) for one-on-one and small group sessions.Created WBT overview education and tool training. (FMEA, Gage R&R, Kano, DOE, Statistical Control, Measurement Planning, Causal Analysis, and many others).Developed customized training for specific managers with specific needs. (Testing, Claims, Project Office, ITSS, Auditing, Security, Application Development, etc.).Requirements-Excellent Communication SkillsMin GraduateMin Exp 1 yr to 4 yrFor more information-call Geetanshi @ 8088197856deepa.pandey@itdoseinfo.com

Keyskills :
hiringprocess trainingms officetrainingtechnical process trainingtraining development

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