Production Specialist

Job Description

Process : Assets Services Corporate Actions/Income processingLevel : Band B3 Lead Analyst Reference: GOSCDCAIP-B3Detailed Role description:

• The qualified candidate will possess a Bachelor degree (preferably in commerce) or a MBA. 8+ years of experience with a minimum of 2 years of experience in Corporate Action/Income processing for IB back office operations.
• s/he should have minimum 2 years of experience in managing a Team at a supervisory role and have done Performance monitoring for subordinates.
• S/He must be Self-motivated, team player, ownership, accountability, organizational/prioritization skills, proactive, ability to multitask, ambitious, independent
• S/He must have good general knowledge of markets and operations
• S/He must be detail oriented, organized, and have the ability to work independently and as part of a team in a fast paced, deadline driven and high-risk environment.
• Customer service orientation is a must with excellent writing and verbal communication skills.
• Experience in using Microsoft Office (Excel, Outlook, Word) is required.
• Flexible to work in any shifts

Core Skills & Requirements:

• S/he must have Good Product Knowledge in Equities/Fixed Income CAIP
• S/He will interact daily with clients, custodians, agents, and other internal business groups including the corporate actions custody and accounting teams, Trading Desk and other support functions.
• Analyzing Stock & cash breaks. S/he reconciles client positions with multiple custodians and monitors appropriate posting of accruals and entitlements to client accounts
• S/He understands system flows and have experience in Market Applications like TLM, Global1, T24, Crest, DTC and ADP.
• s/he having exposure/worked on PB/ SBL Trade flow with in CA will be a value added
• S/He oversee projects and supervise the day-to-day operations of their team, making sure everyone is rightly placed, distributing the workload evenly and that motivation and performance levels are maintained.
• S/He must coordinate with the team, delegating tasks and managing junior personnel
• S/He must ensure the performance of the Team is of a high standard
• S/he must take accountability of all outstanding items and need to coordinate/escalate to resolve the open issues.
• s/he must maintain a cordial and professional behavior with internal/external clients
• S/he must have regular interactions with Internal Clients, understands Client needs and set a plan of action to accomplish the set Goals.
• Supports team manager and performs management duties when manager is absent or out of office
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
• Monitor team members participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed
• Conducts team meetings to update members on best practices and continuing expectations
• S/He must thoroughly understand CSD( Client Service Delivery) mechanism like SLAs;KRIs;KPIs and regulatory reporting.
• Be able to think, communicate and present information effectively,

Process : Assets Services Corporate Actions/Income processingLevel : Band B3 Lead Analyst Reference: GOSCDCAIP-B3Detailed Role description:

• The qualified candidate will possess a Bachelor degree (preferably in commerce) or a MBA. 8+ years of experience with a minimum of 2 years of experience in Corporate Action/Income processing for IB back office operations.
• s/he should have minimum 2 years of experience in managing a Team at a supervisory role and have done Performance monitoring for subordinates.
• S/He must be Self-motivated, team player, ownership, accountability, organizational/prioritization skills, proactive, ability to multitask, ambitious, independent
• S/He must have good general knowledge of markets and operations
• S/He must be detail oriented, organized, and have the ability to work independently and as part of a team in a fast paced, deadline driven and high-risk environment.
• Customer service orientation is a must with excellent writing and verbal communication skills.
• Experience in using Microsoft Office (Excel, Outlook, Word) is required.
• Flexible to work in any shifts

Core Skills & Requirements:

• S/he must have Good Product Knowledge in Equities/Fixed Income CAIP
• S/He will interact daily with clients, custodians, agents, and other internal business groups including the corporate actions custody and accounting teams, Trading Desk and other support functions.
• Analyzing Stock & cash breaks. S/he reconciles client positions with multiple custodians and monitors appropriate posting of accruals and entitlements to client accounts
• S/He understands system flows and have experience in Market Applications like TLM, Global1, T24, Crest, DTC and ADP.
• s/he having exposure/worked on PB/ SBL Trade flow with in CA will be a value added
• S/He oversee projects and supervise the day-to-day operations of their team, making sure everyone is rightly placed, distributing the workload evenly and that motivation and performance levels are maintained.
• S/He must coordinate with the team, delegating tasks and managing junior personnel
• S/He must ensure the performance of the Team is of a high standard
• S/he must take accountability of all outstanding items and need to coordinate/escalate to resolve the open issues.
• s/he must maintain a cordial and professional behavior with internal/external clients
• S/he must have regular interactions with Internal Clients, understands Client needs and set a plan of action to accomplish the set Goals.
• Supports team manager and performs management duties when manager is absent or out of office
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance.
• Monitor team members participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed
• Conducts team meetings to update members on best practices and continuing expectations
• S/He must thoroughly understand CSD( Client Service Delivery) mechanism like SLAs;KRIs;KPIs and regulatory reporting.
• Be able to think, communicate and present information effectively,

Additional Skills:-Mandatory Skills:-Stakeholder Interaction:,

Keyskills :
safetyqualitydocumentationrequirementssopback officetrading deskmicrosoft officecorporate actionsproduct knowledgeservice orientationverbal communicationperformance monitoringfinancial justification