Project Manager

Job Description

OverallDrive quality upfront

• Anticipate and uncover development and technical risk on complex deals; Facilitate quicker resolution of development and technical challenges
• Proactively facilitate smooth transition between Domain and EAS teams
• Provide early warnings upfront/ Preventing escalation scenarios
• Actively engage in advisory/assistance capacity in troubled projects
• Monitor Methodology/Best Practice Adherence and Recommend Corrective Action
• Monitoring the project teams for adherence to agreed Execution Methodology

Monitor/Drive Best practice adoption (Playbook, PSF, QGs, DevOps, ISO20K, CMMi)

• Monitoring the project teams for adherence to agreed Execution Methodology
• Monitor/Drive Best practice adoption (Playbook, PSF, QGs, DevOps, ISO20K, CMMi)

Provide Deeper Insights

• Provide proactive insights to Domain leadership encompassing the following, but not limited to the below mentioned and partnering with Domain stakeholders on continuous improvement initiatives
• Identification of Development PjM blind spots
• Identify & report common causes of failure and providing Early Warnings

Create the right visibility on items impacting IGD Delivery working closely with TZ SQA Leads

• Facilitating quicker resolution of dependencies from TZ impacting IGD Delivery and creating the right visibility at appropriate levels
• Any issues related to Schedule, Financials, Customer/Internal stakeholder Expectation management impacting IGD component of delivery
• Discrepancies around IGD estimates/scope during Sales to Delivery handover
• Any unrealistic expectations set with customer on IGD scope of work

Business Management

• Track and report key business metrics related to delivery

People Leadership & Management

• Act as a role model for values, ethics, professional conduct and belief in the Microsoft culture
• Drive the culture of learning, best practice sharing, First time right, quality mindset and customer obsession across delivery communities

Customer Focus

• Develop strategic, ongoing internal and external customer and subcontractor relationships, gaining trust and respect for the company

Drive quality upfront

• Anticipate and uncover development and technical risk on complex deals; Facilitate quicker resolution of development and technical challenges
• Proactively facilitate smooth transition between Domain and EAS teams
• Provide early warnings upfront/ Preventing escalation scenarios
• Actively engage in advisory/assistance capacity in troubled projects
• Monitor Methodology/Best Practice Adherence and Recommend Corrective Action
• Monitoring the project teams for adherence to agreed Execution Methodology

Monitor/Drive Best practice adoption (Playbook, PSF, QGs, DevOps, ISO20K, CMMi)

• Monitoring the project teams for adherence to agreed Execution Methodology
• Monitor/Drive Best practice adoption (Playbook, PSF, QGs, DevOps, ISO20K, CMMi)

Provide Deeper Insights

• Provide proactive insights to Domain leadership encompassing the following, but not limited to the below mentioned and partnering with Domain stakeholders on continuous improvement initiatives
• Identification of Development PjM blind spots
• Identify & report common causes of failure and providing Early Warnings

Create the right visibility on items impacting IGD Delivery working closely with TZ SQA Leads

• Facilitating quicker resolution of dependencies from TZ impacting IGD Delivery and creating the right visibility at appropriate levels
• Any issues related to Schedule, Financials, Customer/Internal stakeholder Expectation management impacting IGD component of delivery
• Discrepancies around IGD estimates/scope during Sales to Delivery handover
• Any unrealistic expectations set with customer on IGD scope of work

Business Management

• Track and report key business metrics related to delivery

People Leadership & Management

• Act as a role model for values, ethics, professional conduct and belief in the Microsoft culture
• Drive the culture of learning, best practice sharing, First time right, quality mindset and customer obsession across delivery communities

Customer Focus

• Develop strategic, ongoing internal and external customer and subcontractor relationships, gaining trust and respect for the company

, Key Success Criteria and Competencies required

• 10+ years managing systems implementation, IT transformation and IT initiatives in a large multi-national organization or a leading Technology Services company with managerial experience preferred
• Solid understanding of and experience in quality assurance, practice maturity, delivery excellence, data analysis and development of business insights
• Ability to lead the transformation and drive a large-scale change within our Enterprise Services Business
• Articulate compelling vision, develop followership systems thinking
• Positive disruptor that can view opportunities vs barriers
• Building and leading strong organization capability/ and a robust management team
• Influencing stakeholders to achieve impact through collaboration, presence and strong communication skills
• Judgment guiding team with sound decision making through rational, balanced judgment
• Customer Focus and Insight
• Change Management
• Excellent written and verbal communication skills in English (must-have)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Keyskills :
project managementproject teamsdeliveryjavacustomer relationscorrective actiondata analysisreportingquality assurancedelivery excellenceenterprise servicesrole modelit transformation