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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Position Responsibilities Prepare new hires and tenured Client employees for various roles and tasks by identifying training needs Monitor ticketing, phone, and chat metrics to identify individual needs and address them Provide coaching support Evaluate data, identify issues, and make recommendations for quality improvement processes Identify department development needs and communicate them to Team Leads and Managers Perform department wide security and quality audits as directed by business need Other quality and support duties as assigned ,
Keyskills :
training ticketing coaching basic quality audit security communication assurance eeds business new chat hires ms office metrics