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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Rs 16 - 20 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Quality (QA-QC),General / Other Software |
EmploymentType | Full-time |
Job Role : Quality ManagerEducation: B.E/ B.Tech (Electricals, Electronics & Communication, Mechanical)Location: BangaloreNotice Period - 0-30 daysRoles and Responsibilities:- Responsible for meeting operational and business goals through Returns, Ratings, Warranty failures improvementTechnical support in developing Product Roadmap/ strategy & aligning stakeholdersData analysis, finding consumer insights & incorporating actionable into new launchesParticipate in Supplier landscaping, assess shortlisted Suppliers as per defined guardrails, identify areas for improvement & closely work on those with suppliers.Develop full fledge test protocol for various categories, closely work with third party/supplier/internal stakeholders for protocol finalisation/ alignmentTesting & Inspection charges negotiation with 3rd parties, approvals & service triggering with respective teamsManage New models development & Product/Packaging/SW validation testing end to endAlways updated to latest regulatory requirements & complying 100% to to BEE, BIS, WPC, IS marking related normsEnsure Post launch metrices are within control, by very closely working with Aftersales, Tech Support, Training & Cx teams. Keep track of VOCs for continual improvement.High focus on Change management - its validation & timely communication across the boardAdoption of technology solutions and industry best practices to achieve operational and business goalsKeep document repository updated for new developments & existing products Desired Candidate Profile :Min. Bachelors degree, preferably in Mechanical/ Electrical domain5 to 6 years experience in Quality & New product development in Appliances domain. Expertise in handling Small Home Appliances product will be given preference.Fundamental understanding of Electro-mechanical subsystem & interactionsStrongly connected with Data oriented approach, indepth data analysis, leverage Quality & Statistical tools such as Pareto chart, Scatter plot, Control charts etc.Good understanding of Failure Modes Analysis & defining control plan at Design/Process levels to arrest the failure modes,
Keyskills :
control chartsquality controlfailure modesqualitydata analysiscontrol planchange managementinspectionwpcregulatory requirementstechnology solutionshome appliancesplotnew product developmentproduct developmentdocumentation