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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Aviation / Airline |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Should provide and maintain the highest standard of personal appearance, hygiene and customer service. Assist the guest with respect to spa services and products. Meet and greet customers, providing a positive and friendly attitude. Provides courteous, efficient service to the guests. Must monitor appointments; up selling up grading where possible. Deal with all enquiries of the guests in a professional and courteous manner, in person, on the telephone or via e- maiHotels Holidays, Luxury Suites, Vacation Packages, Rooms, Suites - Leonia Resorts Role: Receptionist - SPA.Skills: Receptionist - SPA.Should provide and maintain the highest standard of personal appearance, hygiene and customer service. Assist the guest with respect to spa services and products. Meet and greet customers, providing a positive and friendly attitude. Provides courteous, efficient service to the guests. Must monitor appointments; up selling up grading where possible. Deal with all enquiries of the guests in a professional and courteous manner, in person, on the telephone or via e- mail. Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests in any emergency services. Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety. Communicates all pertinent information to the Spa Manager and other stake holders. Follows set procedures on cash checks, safe deposits, and refunds. Monitor and maintain the cleanliness and orderliness of the facilities. Ensures guest satisfaction by maintaining a clean and safe facility. Core Competencies: People management Time management Business development Customer centric Company Profile: Leonia Holistic Destination is Indias first and the worlds finest themed destination near the city of Hyderabad, India. Established with the concept of providing a unique and a fully integrated leisure experience, Leonia comprises of 4 hotels and villa resorts of 462 keys, a 300, 000 Sq Ft International convention and sporting facility with a capacity of over 6000 guests, over 50 indoor and outdoor banqueting venues, an award winning 100, 000 Sq Ft Wellness Spa and Medi Centre offering over 200 experiences, over 50 unique outdoor soft adventure experiences, 10 restaurants, bars and night clubs, 3 International standard theatres for movie experience and conventions. Leonia shall soon launch another upper upscale hotel of 1000 rooms and Asias largest water park. An experience like no other, Leonia leaves the ordinary behind.,
Keyskills :
timemanagement customercentric peoplemanagement guestsatisfaction businessdevelopment spa set cash keys hotel water acting luxury checks selling leisure grading business wellness tinggoodsindustry