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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
- Develop, design, and generate call center reports for end users taking highly complex information and producing user-friendly reports- Generate custom reports by working extensively with technical and functional teams- Develop complex SQL queries and Stored Procedures- Performance tune existing SQL and Stored Procedures- Create automated data migration processes- Fostering strong relationships to ensure successful reportingRequired Skills:- Experience with Cisco Unified Intelligence Suite / Center (CUIS/CUIC)- 2+ years experience with MS-SQL- 2+ years experience with Microsoft SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)- Knowledge of performance tuning strategies with SQL Server- Knowledge of Informix a strong plus- Experience with other reporting tools such as Aceyus and Exony- 2+ years experience with XML or XSLT a plus- Knowledge of call center technologies desired (ICM, IPCC/UCCE, IPT, Call Flow, Aspect, etc.)- Excellent communication skills, both verbal and written- Excellent client facing skills,
Keyskills :
atm billing businessintelligence microsoftsqlserver sqlserver alance closing sqlserverrep tingservicesssrs sqlserverrep tingservices sqlserverintegrationservices itprojectmanagement callflow callcenter sqlqueries