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Resident Manager

11.00 to 20.00 Years   Hyderabad   15 May, 2019
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
Industryotel / Restaurant
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Supports General Manager in managing operations to ensure property specific objectives are achieved.Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.Provides strategic direction to the property s Sales, Revenue and Marketing team to achieve business goalsEnhance customer intelligence in evaluating the Market and economic trends that may lead to changes in Sales Strategy to meet or exceed customer expectationsEnsures the core elements of the Catering & Sales strategy are aligned with operations to produce the desired results.Ensure guest oriented & innovative operations approaches to ensure high standard of services for guests.Drives Voice of Guest Score and Guest satisfaction as a key deliverable.Ensures that Hotels deliver quality of products and services to meet or exceed the expectations of the brand s target customer.Demonstrates understanding of owner priorities.Act as an Accor Ambassador aiming to enhance the company image and market reputation,

Keyskills :
strategycateringmarketingoperationsintelligenceusinessleadershipreputationsalesstrategyguestsatisfactioncustomerintelligence

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