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Sales Coordinator

3.00 to 6.00 Years   Hyderabad   09 Dec, 2022
Viva Composite Panel Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaSales Support / MIS
EmploymentTypeFull-time

Job Description

    Internal / External Co-ordination:
    • S/he will act as a bridge between clients, management and Sales & Marketing Team
    • S/he will be accountable to timely and accurately respond to each and every in-comingsalesinquiry, via telephone and e-mail.
    • S/he will be responsible to immediately forward those inquiries to the concerned sales team and aggressively follow up with them on the execution status.
    • Handle processing of all orders with accuracy and timelines
    • Ensure timely delivery and optimum client satisfaction.
    • S/he will be responsible to check and send Quotations, Proforma Invoices and D.O. to all clients
    • Co-ordinate with Sales executives to make sales appointments, follow up on orders, tracking leads and customer orders.
    Sales Support :
    • S/he will fully support the sales team by managing calendars, organizing clients files, documents and communicating client information to the sales executives, management or other staff time to time
    • Keep inventory checks of sales/marketing materials (i.e. business cards, product brochures, product samples, etc.).
    • Assist the marketing team in preparing and organizing promotional material for events/exhibitions
    • Generate new leads and provide customer database to the sales team for converting them into prospective clients
    • Monitor receipt of sales reports and ensuring their entry into the CRM
    • Analyse sales reports and prepare MIS for Sales Managers perusal.
    • Maintain daily MIS and updating real time data of customers status
    Customer Support :
    • S/he will be responsible for all back-office communications with new and existing customers in terms of emails / phone calls and provide after-sales support as required.
    • Co-ordinate and ensure all orders are processed in line with customers requirements till delivery.
    • Responsible for follow-ups for payment from clients as per due date.
    • Supervise letters and sample parcels for dispatch to clients
    • Inform clients of unforeseen delays or problems, or work with sales executives to inform clients of delays.
    • Participate in exhibitions and ready to visit customers in and around Mumbai

Keyskills :
sales supportsales administrationaccount administration

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