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Sales Coordinator

1.00 to 3.00 Years   Hyderabad   26 Feb, 2025
LADDER STEP HUMAN CONSULTING PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryPower / Energy
Functional AreaSales / BDSales Support / MIS
EmploymentTypeFull-time

Job Description

    1. Sales Support:Assist the sales team in managing leads, processing orders, and maintaining customer databases.Provide information about products, services, and promotions to potential customers.Prepare sales quotations, proposals, and follow-up on pending orders.Collaborate with the sales team to track performance and meet sales targets.2. Order Management:Coordinate the order process from initiation to delivery, ensuring that orders are processed accurately and timely.Monitor inventory levels to prevent stockouts and ensure product availability.Handle any issues related to customer orders, returns, or exchanges.3. Customer Communication:Serve as a liaison between the sales team, customers, and other departments (e.g., logistics and finance).Address customer inquiries, complaints, or concerns regarding products or services.Maintain a positive customer relationship and ensure customer satisfaction.4. Sales Reporting:Prepare regular sales reports and assist in analyzing sales data to identify trends and opportunities.Track sales activities and performance metrics, providing updates to senior management.5. Coordination and Scheduling:Organize and schedule meetings, calls, and appointments for the sales team.Assist in coordinating promotional events or campaigns to boost product sales.6. Documentation & Record Keeping:Ensure all sales documentation (contracts, orders, invoices, etc.) is complete and accurately filed.Manage customer records and ensure all necessary information is up to date.7. Collaboration:Work closely with the marketing, logistics, and customer service teams to ensure a smooth sales process.Assist in the development of marketing strategies to promote Sheel hardware lock and decor products.

Keyskills :
telesalesvoicetelemarketingprocessservicecustomer

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