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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | Sales / BD |
EmploymentType | Full-time |
The incumbent shall be responsible providing the best customer experience in our stores by providing high standards of consultative selling services to Lenskart customers 1. Commitment to Customer Satisfaction Always putting the customers needs first Greeting customers immediately when they enter store. Shows urgency in providing service to customers and satisfying their needs Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions Dealing with customer service issues such as queries and complaints Striving to have long lasting and fruitful relationships with each of our customers 2. Providing Consultative Selling Services to the Customers Responsible for converting the prospective customers into actual customers Identifies situations involving unsatisfied customers and acts quickly for resolution 3. Inventory Management 4. Security & Hygiene Ensuring the store and the inventory is neat and clean at all times Maintaining the necessary safety measures in ensuring the safety of the store and customers Freshers with good communication skills can also apply. ,
Keyskills :
salesmarketingbusinessdevelopmenttargetcustomerrelationsgoingtheextramilecustomerservicecustomerexperiencecommunicationskillsconsultativesellingcustomersatisfactionnventymanagementsellin