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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Dear Candidate,Greetings of the day!We are Hiring forSAP MM / APO Support Delivery LeadKey Qualifications 10+ yrs of hands-on experience spread across SAP MM (primary) and SCM (secondary) Experience in SAP MM and SCM modules (APO, DP, SNP) having led projects or implemented solutions Experience in IS-Retail will be good Production support experience working in a 24 X7 support model, handling vendor performance, delivering to SLA, reporting metrics, continuous improvement Experience in partnering with vendor teams both onsite and offshore Innovative, highly motivated with the ability to learn quickly Excellent verbal and written communication skills across all levels of the organization Experience in scaling and ensuring stability of MM and APO solutions to meet high volume processing Basic understanding of ABAP - code walkthrough, debugging etc. and exposure to POS & Backstage interface, SAP Event Management, EAI, Solution Manager would be good Experience in S/4 HANA, ML, automation to drive efficiency is desirable Description Description As SAP MM /APO support delivery lead you will contribute towards delivering production support for system functionality related to MM and APO modules. Responsibilities include: POC for business engagement for the scope of work Engage & drive critical production system and business issues. Hold the vendor team accountable for delivery and operational excellence Track key metrics and ensure alignment to SLA Hands-on engagement in resolving issues and provide guidance to the vendor team to improve turn around time Influence process improvements to enhance support delivery Communicate clearly with various teams during issue management, provide management updates and drive post-mortem for issues Work as part of a global support team Drive continuous improvement of system using the latest SAP solutions Drive solution for Root Cause Analysis targeting reduction of Production Incident Monitor system health to support day to day business operations Engage during special system events to ensure smooth system operation Deliver solutions for application enhancements and manage the delivery on schedule and budget Work collaboratively with supporting teams to resolve issues and deliver solutions in a timely manner Participate in various system activities like annual upgrade cut-over, disaster recovery drill etc. Education & Experience Education & Experience Bachelors Degree in engineering from a reputed school and Post-graduate optional; MBA, MS, MTechRegards,HR Team