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Semi voice process- bpo

0.00 to 3.00 Years   Hyderabad   30 Oct, 2021
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.5 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Communicate with client customers via web chat to help resolve the issues being faced.- Portal navigation and troubleshooting.- Ordering support.- Receive, process and verify the accuracy of orders from customers utilizing the companys internal CRM/ mainframe systems and customer purchase orders.- Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.Qualification: Graduation is mustFreshers and Experienced can applyFluency in English and Hindi is mustCTC: 15k to 21kJob Location: Ranigunj, SecunderabadCONTACT:HR HAJERA - **********

Keyskills :
chatterchatweb chatenglishnavigatione-mailersportalonline support

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