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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Medical / Healthcare |
Functional Area | General / Other Software |
EmploymentType | Full-time |
277899BR
Senior AnalystJob Description
Your responsibilities: Provide analytics support to Novartis internal customers (CPOs Regional marketing and sales teams) on various low-medium complexity analytical reports. Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service oNVS performance report (PEC report) oMarket overview (brand / therapy area) oDisease area fact books oSituation analysis (for IPS) oNew brand launch performance tracker oInstitutional performance / KAM dashboards oCountry brand performance reports oBrand diagnosis oBDL support oPricing analysis oSocial media monitoring oWeekly BI market monitoring oRewind meta analysis of existing PMR studies oPortfolio prioritization oOnline internal surveys oCustomer analysis oBrand asset maximization oMulti-channel marketing analytics oPortfolio Analytics oOthers ad-hoc requests Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services Support in creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc Support team leaders in recruitment and on-boarding of new associates within the organization Participate in various knowledge sharing sessions that enables growth and improves quality of GCO Hyd deliverables across the function Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Comply to all Novartis operating procedures as per legal / IT / HR requirements Business Results: Quality KPI targets met as per business expectations Good customer satisfaction scores All projects delivered as per customer expectations Strategy/Customer Focus: Drive design and enhancement of existing services / deliverables Internal customer satisfaction with quality of services provided. Capabilities Expertize: Learning agility Ability to manage multiple stakeholders Project Management Pharmaceutical industry domain knowledge Market research background Advanced MS-office skills (MS-Excel and MS-PowerPoint) VBA and MS-Access knowledge will be an added advantage Soft Skills: Good presentation skills Interpersonal and communication skills Ability to operate effectively in an international matrix environment. Strong stakeholder management skills Strong team player who is dynamic and result oriented Minimum requirements
Desirable requirements: MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage Experience (2-3 years) in business analytics in a market research firm or pharmaceutical company or Pharma KPO - Should have an understanding of Pharmaceutical business including its regulatory environment - Strong analytical thinking with problem solving approach - Should have worked in an international company with exposure to working in cross-cultural environment - Should be customer service oriented - Strong and proactive business results-focus, and proven ability to provide insights that increase productivity
Division
NBS
Business Unit
PLS NBS
Country
India
Work Location
Hyderabad, AP
,Keyskills :
customerrelations basis accounts research standardoperatingprocedures msoffice msaccess brandlaunch lifesciences timetracking marketresearch ep ting statementsofw ksow advancedmsofficeskills prob