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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
275828BR
Senior Manager - FFO AnalyticsJob Description
Provide sales force analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various high complexity sales force analytical reports. Facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. Acts as a function level SME ,works on multiple client engagements with small teams (2-5 members) to produce high quality results Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills Help develop new service offerings in close collaboration with functional and account management teams Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service o Customer segmentation & targeting o Field-force optimization o Territory alignment o Incentive compensation (Plan-Design-Admin) o Territory sales performance reports o Activity (QTQ) performance reports o Others SFE support o Call plan management o Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc Support team leaders in recruitment and on-boarding of new associates within the organization Leads capability building by actively organizing various knowledge sharing sessions that enables growth and improves quality of GCO Hyd deliverables across the function Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Comply to all Novartis operating procedures as per legal / IT / HR requirements
Minimum requirements
MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage - Experience (8+ years) in sales force analytics in a market research firm or pharmaceutical company or Pharma KPO - Should have an understanding of Pharmaceutical business including its regulatory environment - Strong analytical thinking with problem solving approach - Should have worked in an international company with exposure to working in cross-cultural environment - Should be customer service oriented - Strong and proactive business results-focus, and proven ability to provide insights that increase productivity
Division
NBS
Business Unit
PLS NBS
Country
India
Work Location
Hyderabad, AP
,Keyskills :
finance sales ltd mis accountancy stronganalyticalskills standardoperatingprocedures lifesciences timetracking marketresearch problemsolving customerservice analytical tatementsofw ksow territ ysales