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Senior Manager ITS

10.00 to 15.00 Years   Hyderabad   31 Mar, 2020
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BDFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

Role will be of a Business Support Management (BSM) Leader, who would be working very closely with the GBS Technology Delivery Head Technology Site Managers for key GBS Technology deliverables and would be responsible for facilitating transformational projects within the organization. In addition, the BSM Leader would be assisting the GBS Technology work streamsgroups operationally. Furthermore, the role will be required to critically evaluate MIS and create opportunities for operational excellence for all work streamsgroups and facilitates Management Business Reviews (MBRs), work streamsgroups deep dives and acts as a key liaison support to GBS Technology India.

Responsibilities

  • Drive a best in class reporting utility Create a value add reporting function that thrives on automation self-service and importantly drive value. Also enable smooth data consolidation access retrieval and aggregation.
  • Governance - Delivery of Score card metrics dashboards across all horizontals and exception reporting.
  • Tooling Utility - Design Build and Manage a tooling utility workflow tools as per business eg SharePoint
  • Risk Management : Understanding of Risk Framework and applicability to the process Governance
  • Operational Excellence -Establish strong processes for forecasting budget management capacity management etc and ensure all risks and controls are addressed appropriately
  • Stakeholder Engagement - Engage with all stakeholders actively, drive a partnership culture , recommend solutions , enable implementation and escalate as appropriate
  • Work with project management teams across the enterprise to gather and document portfolio health, including financial commentary, redyellow project remediation, release updates and portfolio health reporting

Requirements

  • Education - Minimum Graduate
  • Certifications Process Excellence, PMP (Optional)
  • Experience Range - overall experience of 10+ years of relevant experience
    • Mandatory skills -

      • Strong written and verbal communication skills with an ability to synthesize large amounts of information and present as succinct dashboards and decks
      • Excellent Business Presentation skills
      • Strong understanding of Business Management activities like Forecasting, Budgeting, Resource Hiring, metric reporting , standardization Optimization
      • Strong exposure on BPM, RSA, PRC, Migration methodologies , staffing, driving strategic initiatives
      • Excellent working knowledge of SharePoint, Excel VBA, MS Office Suite
      • Good analytical and problem solving skills along with attention to detail
      • Strong listening, influencing and diplomacy skills and ability to interact across wide range of stakeholders with a partnership mindset
      • Confident and assertive able to logically and emphatically put across herhis point of view to influence convince, without coming across as aggressive
      • Must be exceedingly well organized, flexible and display strong prioritizing, planning and organizing skills
      • Ability to flex stretch multi-task given time-critical business needs and quickly change direction as needed while meeting deadlines
      • Ability to build trusted relationships with business leaders, team members and managers across global locations

      Desired skills -

      • Self-Motivated individual with strong work ethic and good stakeholder management skills. Previous experience of leading teams is a huge advantage
      • Exposure to risks and controls environments
      • Experience of driving continuous learning and development needs for self and team
      • Organizing and driving effective meetings and workshops
      ,

      Keyskills :
      finance sales ltd mis accountancy msofficesuite msoffice riskmanagement problemsolving assetmanagement healthreporting budgetmanagement corporateliaison projectmanagement processexcellence supportmanagement businessmanagement capacitymana

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