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Senior Manager SME Business

5.00 to 10.00 Years   Hyderabad   09 Jul, 2019
Atria Convergence Technologies
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BDGeneral / Other Software
EmploymentTypeFull-time

Job Description

Context Small & Medium scale Enterprise business holds a prominent place in the current ACT business and the future plans of the organizations. As a SME business manager, individual will be responsible to handle end to end activities of assigned accounts. Also, will be responsible for generating quality leads and their onboarding Key Responsibilities

  1. Manage end to end activities of assigned accounts
  2. Work with Service delivery & collections teams to ensure committed service levels.
  3. Interact with SPOCs of key accounts to gauge their satisfaction levels, proactively resolve their problems by providing customized solutions
  4. Work with product management team to provide offerings as per the market requirements and to assess future trends/ needs.
  5. Periodically review the performance of the team members on service delivery and create a plan to improve the performance of bottom 10%.
  6. Track the progress of the improvement plans
  7. Design and implement sales strategies to onboard new clients and achieve sales targets as per the approved plan
  8. Introduce innovative measures to target Enterprise customers in tech-parks and industrial parks for approach and conversion.
  9. Maintain good rapport with the key accounts and work for references through them
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Keyskills :
financesalesltdmisaccountancykeyaccountsservicedeliveryproductmanagemententerprisebusinesssmeparksdesignbusinessmanagementonboardingenterprisecollectionsaccountserfmanceServiceLevelAgreements

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