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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BD |
EmploymentType | Full-time |
The world of business is undergoing a significant change with the next Digital Revolution; the move to the cloud. Azure is at the forefront of this revolution with an ever-expanding array of services and offerings. As this shift happens the Customer Experience (CXP) team within Azure Engineering has been tasked to ensure that we build a vibrant technical community for Azure.We are looking for passionate candidates with strong operational, leadership and technical skills to lead and manage a team of community engineers. This role is ideal for someone who has experience in managing and building dev-ops or support teams along with expertise in deploying or supporting cloud services in their previous roles with a deep knowledge of the usage patterns for these services.As an Azure Cloud Engineering lead focused on our technical communities, you will work with other a team of cloud solutions engineers to monitor the community health for Azure, ensuring that the team represents Microsoft and Azure effectively, providing quality answers to the community. You will also be the voice of the customer and have a strong connection into the Azure development teams to identify recurring issues and feature requests to drive product improvements.Why Azure CXP The Azure Customer Experience team is uniquely placed to disrupt the facets of the engineering-customer connect. A fast paced, startup like environment where the focus is on applying the engineering mindset and getting things done, the Azure CXP team is running tip of the spear programs in conjunction with Support, Marketing, Field and Sales to ensure customer adoption and satisfaction.If you have an engineering mindset and are passionate about growing, developing and nurturing a new team and are truly customer obsessed, we want you!Attract, develop, and retain the best talent in team, engage our people effectively to drive clarity and energy in a fast-pacing environment.
Keyskills :
technical supportvoice of the customercustomer experiencetroubleshootingcommunity healthpeople managementsalesequipment supplytechnical skillscustomer satisfactionbusiness expansioncommissioningsitefinding