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Senior Specialist - Cloud & Infra Management

Fresher   Hyderabad   04 Jun, 2026
LTIMindtree Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    CMDB ANALYSTKey Activities
    • CMDB Data Quality ControlDesign implement and continuously monitor controls to ensure the quality completeness accuracy and consistency of CI data and relationships within the ServiceNow CMDB
    • CMDB Health Monitoring AnalysisConduct regular monitoring and analysis of CMDB health performance and data integrity to proactively identify discrepancies inconsistencies and areas for improvement
    • CMDB Design OptimizationContribute to the continuous evolution and optimization of the CMDB data model schema and integration processes in collaboration with the CMDB Product Owner and CMDBITOM Architect
    • CMDB Governance StandardsAdvise on and ensure adherence to ServiceNow and ITIL best practices for configuration management contributing to the establishment and enforcement of CMDB governance standards
    • CMDB Documentation ManagementOwn the creation maintenance and update of comprehensive CMDB documentation including data models process flows technical standards and guidelines
    • Data Request Management ValidationReview and process requests for data insertion or modification within the CMDB ensuring strict adherence to established data integrity rules and processes
    • CMDB Expertise GuidanceAct as a subject matter expert for CMDB data structure and quality providing internal guidance and support to relevant IT teams on CMDB usage and best practices
    Main Responsabilities
    • Ensure the overall integrity accuracy and operational efficiency of the ServiceNow CMDBas a critical source of truth for IT assets and services focusing on data quality and control
    • Design implement and monitor robust data quality controls and processeswithin the CMDB to ensure the completeness accuracy and consistency of Configuration Items CIs and their relationships
    • Be responsible for the creation maintenance and update of comprehensive CMDB documentation including data models processes standards and guidelines ensuring its accuracy and accessibility
    • Perform regular monitoring and analysis of CMDB health and performance identifying discrepancies inconsistencies and areas for improvement to maintain a reliable and uptodate repository
    • Act as a subject matter expert for CMDB data structure and quality providing internal guidance and support to ensure adherence to established standards and best practices
    Required Skills Experience
    • Bachelors or Masters degree in Computer Science Information Technology or related field
    • Proven experience with ServiceNow platform specifically the CMDB module and its capabilities CMDB Health Discovery Common Service Data Model CSDM
    • Solid understanding of ITIL principles particularly Configuration Management Service Asset and Configuration Management SACM
    • Experience in data modeling data governance and data quality management for largescale IT environments
    • Familiarity with IT infrastructure components servers networks cloud services applications and how they are represented and related within a CMDB
    • Knowledge of data integration patterns and tools
    • Demonstrated strong capability in designing data models workflows and formalizing comprehensive documentation related to CMDB
    • Besthave ITIL v4 certified

Keyskills :
Service AssetConfiguration Management

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