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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Required Skills / Qualification Minimum 5 years as a technical writer in product- based software companiesExpert in latest technical writing standardsGood working knowledge on CMS / documentation toolExtensive Structured Writing experienceExperience of procedural documentation for technical audienceExperience of modular and topic- based documentationExperience of working with a global team and engage proactively with subject matter expertsExperience of working in fast- paced agile environmentExtensive XML / CSS experiencePrimary Job Responsibilities Work closely with project teams to create and maintain quality documentationHandle multiple tasks / features / projects simultaneouslyManage and plan work without much assistanceAddress content gaps according to customer feedbackHelp documentation team with peer reviews and other suggestionsMaster the use of issue- tracking- tool (JIRA)Use Analytics to improve customer satisfactionCreate videosHelp in social media engagement with customersEducational Qualification Bachelors degree in IT, computer science, or an arts or language fieldCertificate in Technical Writing Course (Desired),
Keyskills :
editingcontent managementframemakerdocumentationdeliverysocial mediapeer reviewsproject teamscomputer sciencetechnical writingprocedural documentationeducational qualificationxmlcsscmsagilewriting