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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Technical Support / HelpdeskNetwork / System Administration |
| EmploymentType | Full-time |
Internship for Service Desk Associate in Hyderabad | Makeintern Learn and get expertise through Internships Service Desk Associate
Required Skill Set 1. Good troubleshooting skills 2. Good Knowledge on Sterling Connect Enterprise and Sterling Gentran Integration Suite(GIS) or any other data transfer and scheduling tools 3. Good understanding of Batch processing 4. Excellent Communication Skills 5. Understanding of Windows 7, Internet explorer, Excel and Outlook 6. Well versed with ITIL Processes 7. Knowledge / Worked on Autosys, UC4. Key areas of responsibility (L1): 1. Monitor jobs and reporting 2. Monitor schedules and runs and reporting 3. Collecting information and reporting to L2 /Lead on timely basis 4. Scheduling jobs , batch Processing 5. Reporting to L2 /Lead on failed transfers and batch jobs 6. Providing services to Requestors 7. Collects error occurring and reports to L2 /Lead Consults with Job and Batch Schedulers Tier II and Tier III Command Center Change manager Problem Manager Application Vendors Clients for resolving / re - running the jobs.
Webpackets is providing fast - paced and challenging environment, with an opportunity to grow within the company and also the leading Market Leader for online shopping in India. We are a fast growing company; we are setting up a local presence across most parts of India. As responsible corporate citizens we are committed to bringing money saving ways for consumers in India.
,Keyskills :
gis itil troubleshooting ierii schedulingtools internetexplorer servicedesk incidentmanagement challengingenvironment windows7 troubleshootingskills activedirectory batchprocessing communicationskills windowstroubleshooting sterlinggentran