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Service Engineer

3.00 to 5.00 Years   Hyderabad   21 Feb, 2020
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaMaintenanceSales / BD
EmploymentTypeFull-time

Job Description

Position: Service Engineer Qualification: BE (EEE) Experience: 3-5years Role Summary: Heading Service Activities of all product range in Andhra and Telangana Role Summary After sales services of all services (Electronics, transformers & switch gears, AC Motors, spares and servicing enquiry generation & follow up for spares servicing order. Technical Competencies understanding the product, product problem and solved accordingly Able to deliver prompt services & convince the customer. Primary Responsibilities Total compliance, response/ outstation visits for customer satisfaction/ delight. Revenue generation for repairing/ overhauling/ servicing Order booking for spares On field/ in plant training of Asc Centres/ Customers identifying new dealers for spares and ASC Responsibilities Daily updating of customer care portal Servicing of warranty product with help of service centers Providing suitable solutions to problem and estimating costs and timescales. Self visits depending upon nature/ urgency of works Recording, analysing and interpreting test data. Preparing product documentation, writing reports and giving presentations. Collection of C Form against supply of spares Promoting spares business & ASC/ ASR agreement renewal Preparation & submitting of offers negotiate with ASC for overhauling job.,

Keyskills :
sales evenue aftersalesservice dealer aftersales revenuegeneration presentations salesservice generation gears

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