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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Medical / Healthcare |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Service Operations Manager Servicedesk Operation Job Description Serve as the key point of interaction between internal end user customers and internal business IT customers at both a service desk and operations level. Responsible for ensuring that Service Desk operational activities are delivered through appropriate providers to the expected level of excellence as defined by contractual Service Level Agreements. Deliver and execute high level Tier 1 services for the Global Service Desk across all,
Keyskills :
salesagilereportingoperationsbusinessmanagementustomerserviceserviceoperationsservicelevelservicedeskserviceimprovementservicedeskmanagementoperationalactivities