ServiceNow Developer

Job Description

Discovery On- Premise & Off- Premise ServiceNow Orchestration ITOM - IT Operations Management GRC Governance Risk & Compliance ServiceNow Event Management Integration and ServiceNow Scripting (Glide, (JavaScript, Ajax, XML, JSON etc.HTMLandCSS)) Maintain pace with ServiceNow versioning. Perform upgrades and customizations of ServiceNow platform applications based on guidance from project manager, architects, ITIL practice leads and customers. Maintain and adhere to source code, configuration management, release management and software development best practices. Develop training materials and provide end- user or IT technician training on using the ServiceNow functionality. Provide in- person support daily to customer and team This will include direct interaction with the Executive staff and other key management. Maintain ServiceNow training and knowledge thru self- learning, attending conferences and training Responsible for proactive problem and risk management Triage and fix defects found in ServiceNow platform, applications, and workflows. Providing support / guidance to the development teams during the analysis, development, and testing processes. Reviewing and approving 3rd party and integration solution architecture based on established enterprise application strategy. Defining and validating non- functional (technical) requirements, and establishing traceability between requirements and application architecture/ design. Experience with the following Technologies/ Methodologies required: Strong knowledge and understanding of ServiceNow Strong knowledge of web- based technologies; HTTP, AJAX, HTML5, JavaScript/ jQuery and CSS3 Microsoft SQL Server and other most common backend Microsoft technologies. Well versed in UML with comfort of diagraming in at least one tool Visio, Enterprise Architect, Visual Paradigm, Modelio etc. Experience with the following Technologies/ Methodologies preferred: Messaging architectures SOAP and REST with JSON text encoding. Messaging architectures SOAP and REST with JSON text encoding.Other skills Preferred: Excellent communication, presentation, influencing, and reasoning skills to earn support of business leaders, technology leaders, colleagues, and vendor representatives. Capable of building sustainable relationships with colleagues and key individuals. Creativity and ability to think outside- the- box while defining sound and practical solutions.Qualifications At least 3 years of experience as a ServiceNow Developer At least 3 years experience creating data pathways, customizing fields and customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports in ServiceNow At least 2 years experience working ServiceNow Cloud Platform solutions integrating with other Cloud Applications and Data Sources ServiceNow Implementation Specialist Certification ServiceNow System Administrator CertificationPreferred Qualifications: Bachelor s degree Computer Science, Information Systems or related field ITIL Certifications ServiceNow training and certifications Must have clear communications skills both oral and written Ability to negotiate in a non- confrontational manner to deliver a clear, well- structured and concise argument to support your opinion, using facts, pros/ cons, business justifications and other persuasion methods. Must have ability to work in fast paced environment, balance priorities and juggle multiple tasks at once Must be able to work independently Must possess a strong desire and clear understanding for high customer satisfaction Must be flexible, have good energy, easy to work with and a team player Strong analytical and problem- solving skills Experience with third party plug- ins that offer cost effective business solutions Prior experience in supporting proposals and providing written content for future prospects

Keyskills :
sla ui html hangemanagement businessrules sqlserver internetofthings itoperations bigdataanalytics microsoftsqlserver bigdata itservices dataanalytics