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ServiceNow Developer ITOM

7.00 to 12.00 Years   Hyderabad   25 Nov, 2024
PRODUCTIVA IT SOLUTIONS PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaProduct Management
EmploymentTypeFull-time

Job Description

    • Integrate ServiceNowITOMmodules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods.
    • As a ServiceNow DeveloperITOM, you will work to craft, configure, script, and lead the technical solution on the ServiceNow platform to ensure a successful deployment for our customers. You will work closely with the Platform Architect to refine ServiceNow platform requirements (Stories), and complete the development of the agreed upon solution.
    • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
    • Experience configuring various types of discovery:CI Discovery, Cloud Discovery, Serverless Discovery
    • Experienced in implementation ofITOMsolutions using industry best practices.
    • Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors, and Event rules.
    • MID Server management experience.
    • Understanding of Configuration Management related activities related to data validation and health.
    • Experience configuring discovery patterns and understanding when not to customize a discovery pattern.
    • Perform day-to-day administration of the ServiceNow Service Mapping tool, including mapping additional defined business services into the tool.
    • Work with Application SMEs to capture entry point data for key business applications.
    • Work with Service Owners and SMEs to ensure developed service maps are related to the appropriate Service and Service Offerings.
    • Identify potential Service Mapping candidates based on horizontally discovered data.
    • Work with the internal ServiceNow development team to create, test, and deploy new discovery patterns.

Keyskills :
servicenowcloudserverlessdiscovery

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